Company: Harman International
Role: Associate Engineer
Location: Bangalore, India
Salary: INR 6-12 LPA
Eligibility: Freshers with BE/B.Tech, BSc, MCA, ME/M.Tech, or related degrees
Job Description:
Harman International is seeking enthusiastic and talented fresh graduates for the role of Associate Engineer at our Bangalore location. As an L1 Technical Support Engineer, you will be the first point of contact for customers, providing technical assistance and resolving queries related to our products. This role offers an excellent opportunity to kickstart your career in a dynamic and innovative environment.
Key Responsibilities:
Customer Support: Handle customer calls and emails, providing technical support and resolving issues promptly.
Technical Troubleshooting: Utilize your knowledge of SQL queries and multi-OS environments (Windows, Unix) to diagnose and resolve technical problems.
Collaboration: Work closely with L2/L3 teams, providing necessary information and logs to aid in problem diagnosis and resolution.
Multitasking: Manage multiple tasks, including ticket handling and follow-ups, ensuring timely updates and resolutions.
Shift Work: Participate in a rotational shift schedule covering 24/7 operations, including nights and weekends.
Requirements:
Educational Background: Engineering graduates with 0-1 year of experience in L1 technical support.
Technical Skills: Basic knowledge of SQL queries and experience with Windows and Unix operating systems.
Communication Skills: Excellent verbal and written communication abilities, with experience in client interaction.
Problem-Solving: Strong analytical skills with the ability to troubleshoot and resolve technical issues effectively.
Team Collaboration: Experience working with remote and international support groups in a 24×7 support operation.
Why Join Harman?
Innovative Environment: Be part of a team that designs and engineers connected products and solutions for automakers, consumers, and enterprises worldwide.
Career Growth: Opportunities for continuous learning and development in a technology-driven company.
Competitive Compensation: Attractive salary package ranging from INR 6-12 LPA.
How to Apply:
Interested candidates are invited to apply through the official Harman careers portal:
Apply For Harman : Click Here
Join Harman and embark on a journey to innovate and create cutting-edge solutions that impact millions worldwide.
Note: Ensure your application is submitted promptly to be considered for this exciting opportunity.
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